Privacy Policy

Information we collect

SignalLane Systems LLC may receive information you choose to provide when you contact us, request support, inquire about licensing or advisory services, or purchase a product. This may include your name, organization, title, business email, inquiry details, order information, and related correspondence.

Our website, hosting, security, payment, and digital-delivery providers may process technical information such as IP address, browser and device information, timestamps, request logs, checkout activity, and transaction status. Stripe processes payment and billing information. SignalLane's secure fulfillment service manages order status and controlled digital access. SignalLane does not intend to receive or store complete payment-card numbers.

How we use information

We use information to operate and secure the website, respond to inquiries, evaluate potential engagements, process and fulfill purchases, provide product access and support, maintain business and transaction records, improve our offerings, comply with law, and protect legal rights. Submitting information does not create an attorney-client relationship or advisory engagement.

Service providers and disclosures

We may share information with service providers that support website hosting, email, security, payment processing, checkout, digital fulfillment, accounting, and professional services. These providers process information under their own terms and privacy practices. We may also disclose information when required by law, to protect rights or safety, or in connection with a financing, reorganization, sale, or other business transaction.

Cookies and similar technologies

SignalLane does not currently use advertising cookies or behavioral advertising on this website. Essential technologies may be used by hosting, security, checkout, payment, and digital-delivery providers to provide their services. If SignalLane later adds nonessential analytics or advertising technologies, this policy and any required consent controls will be updated.

Retention and security

We retain information only as reasonably necessary for the purposes described above, contractual and legal obligations, dispute resolution, security, and recordkeeping. We use reasonable administrative, technical, and organizational safeguards, but no transmission or storage system is completely secure.

Your choices and rights

You may request access to, correction of, or deletion of certain information and may opt out of nonessential marketing communications. Available rights vary by jurisdiction and may be subject to legal exceptions. Requests may be sent to coretta.catlin@signallanesystems.com.

Business customers and sensitive information

Do not send privileged, confidential, regulated, or sensitive personal information through general email or website inquiry channels. When SignalLane processes information for a business customer under a separate engagement, the applicable written agreement governs that processing.

Children and international use

The website and products are directed to business professionals and are not intended for children under 13. If information is transferred across borders, appropriate safeguards will be used where required.

Updates

We may update this policy to reflect operational, legal, or vendor changes.